What to Do When a Brother Printer is in Error State?

Brother printers are well known for robust services. These printers are manufactured for all technical and non-technical people. All printer functions and installation process is very easy. Once the user configures his printer; he can reliably take the printouts. But few people get Brother printer in error state message and printer stops working.

Reasons behind Brother printer is in an error state

  1. Brother printer is not connected correctly
  2. The printer can’t fetch ink correctly
  3. Paper Jamming
  4. The cartridge is not installed properly
  5. Your Brother software is not working
  6. Some printer-related files are not working

How to fix a Brother printer that wont print?

Restart the printer device

Many of the runtime printer errors get repaired when you restart the printer. But don’t use the button, instead remove the power cable. Now when you reconnect the cable; the Brother device will start running automatically. All the printer functions and services will run from the beginning. Go to PC and send a new command to your Brother and check the error message.

Run printer troubleshooter on Windows 10

You can also try the inbuilt troubleshooting tool of your computer for the error state. It inspects all the printer related files and services on the PC. If any of your files is not working, the troubleshooter will immediately fix it. Open the Windows 10 device and go to the Troubleshooter; run the printer option. The tool will start running and checking printer related files on the computer. After fixing those files, restart the device and check for the Brother printer error state. 

Reconnect your Brother printer

When the printer in error state Brother; reconnect it. Many times, your printer seems connected but not working correctly. The printer cable can become faulty at any time. If the cable has any kinks then get a new one. The PC USB ports can get loose for the cable. Use another USB port for the connection. Now go to the PC and check the available printer device. Choose your Brother printer name for the connection. On the wireless Brother printer, inspect your router. Check Brother printer connection type and set it to wireless. Press the Wi-Fi button and check the lamp. The printer screen will show available networks. Choose the correct network for the configuration. Now check available devices and choose Brother printer. After the connection, you can take your printouts reliably. 

Inspect your Brother printer driver

The user can get error printing on Brother printer when it can’t communicate with the computer. The printer requires a driver for communicating with the PC. But when the driver is not working or gets into an error; the printer shows an error message. You have to repair the Brother software on the connected PC. Run the update of your Brother driver. In case, Brother printer driver files are not working then repair them. If you can’t fix those files manually, use the driver repair tool. The user can remove the corrupted setup of the Brother driver and delete all the files. Now install the reliable Brother software and use the printer. 

Remove paper jam

You can often get paper jamming on old printer models. In the new Brother driver, the paper jams issues become very less. But the user still faces the jam and the printer stops working. To fix Brother error printing, you have to clean the printer. Check the paper tray and rollers. If the roller has drawn multiple pages; then remove all of them. Now check the sideways for paper chunks and take them out. After cleaning the printer, align the pages on the tray and use the printer. 

Reset the Brother printer

If Brother wireless printer not printing then try resetting the printer. Some users get printer errors when they change printer settings. To fix those files, the user has to reset the Brother printer. If you remember the default settings then you can undo them manually. To reset all settings, use the factory reset option. When you run the reset tool, the printer will get the factory settings. Open Brother printer and click on the settings tab. Choose the Reset option and tap on the Reset all button. The printer will reset and then you can connect the printer easily. You have to add the printer again to your PC or network. Configure the Brother printer again and then use it reliably.

Check the ink level

Brother can get into error when the printer can’t find the ink while printing the document. Check the ink level on the printer for this error. Sometimes, the printer can’t show the correct ink level.Check cartridge for the ink. If the ink is very low, install a new one. Don’t try to install clone cartridges as they will damage the printer and ruin the print quality. Instead, seek the cartridge refills. Refill the old cartridge and reuse it on the printer. In case, the ink is dried up inside the cartridge then add some solvent. Mix them well and then your printer device will easily fetch the ink. 

Inspect printer’s fuser and printhead

Your Brother printer in error state Windows 10 because its fuser or printhead is not working. Without a fuser and printhead, nothing will print on the paper. The fuser gets overheated when you are using the printer simultaneously. If the fuser is not working, wait until it cools down. Now restart the Brother and inspect the fuser. In case, the fuser is burned out; get a new one and change the fuser on the device. The printhead gets clogged due to the dried ink. For printing, clean the printhead. On the printer, check for the utility function. Clean the printhead and then check for the error message. 

Reinstall your cartridges

When the printer in error state brother; check its cartridges. You may face an error if the printer can’t find the cartridges. Open the printer and lift the scanner plate. Remove the installed cartridges to check for any damage. Sometimes users forget to remove the yellow tape. After removing the tape, reinstall the cartridges and check for errors. 

Get a technical help

If you are still facing a Brother printer error state after using all manual techniques then go for professional help. The Brother printer team provides 24/7 support for all printer related queries.

Related Article:

How to Troubleshoot Brother Printer Says Offline Windows 10?

How to Fix Brother Printer Offline Error on My System?

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