Whether you want it or not, technology must be part of your business. You’re not alone in this understanding. Over 70% of organizations have created a plan or already implemented a digital or tech strategy to update their infrastructure. If you have the same desires, here are a few tips to transform your business this year.
Utilize Blockchain And Zero Trust
Data security is a top concern of all businesses. There have been too many hacks and ransomware attacks of personally identifiable information (PII) to ignore increasing threats. Step beyond the standard security protocols and transform your business this year through blockchain implementation.
The crypto-based technology stores data differently. Storage is in “blocks” connected by a “chain.” Each has a unique identifier similar to a fingerprint. Thus, constant verification occurs on each blockchain element before granting access. The concept is known as zero trust network administration (ZTNA).
Where other technologies assume verification once a user is in the network, ZTNA applies the practice “never trust, always verify.” It’s a significant concept if data within a block is modified. In the end, only those with the proper access can retrieve the information, so cyberattacks are considerably reduced.
Create An Enterprise Architecture Blueprint
You probably have the hardware, software, and network equipment to run your business. Although you establish the infrastructure, it may not be seamless for employees and customers. The way to correct this is the development of an enterprise architecture. The concept’s blueprint defines your organization’s structure and operation. Your company determines its current future objectives through analysis, planning, design, and implementation.
You may not be able to handle these tasks alone or with an in-house team. In this case, consider hiring enterprise technology services to elevate your customer experience. This can be greatly beneficial to your business. You can also consider hiring subject matter experts on enterprise architecture. For this reason, they can perform the necessary operations to merge your legacy technology with new equipment and applications.
Apply Automation To Daily Activities
Some Owners give up on their businesses when they spend too much time on administrative tasks. Constant billing, inventory, and customer support issues prevent product development and lead generation. So, look into automation services if you don’t want to run into these issues. Email generation is one item you can automate. Applications allow you to schedule a series of messages once leads sign up for your email list. What goes out depends on their responses.
To automate your daily activities, utilize customer relationship management (CRM) and enterprise resource planning (ERP) applications. For instance, allow your clients to generate trouble tickets through the CRM for quicker responses. Conversely, you can automate ERP alerts related to inventory, shipping, or billing problems.
Move Your Data To The Cloud
Another way to technologically transform your business is to relocate your data to cloud computing environments. First, this move provides better security for your PII and other information. Thus, you don’t continually worry about upgrades and potential breaches. Second, the cloud is less expensive than an in-house server farm. Storage, network equipment, security, and expansion in a lump sum. The return on investment is more significant because you aren’t responsible for equipment purchases.
Create Low Or No-Code Applications
Apps are critical components of a successful business. They expand your multi-channel support for customers that spend more time on their smart devices than their computers. Plus, you can create apps for the different aspects of your company. For this reason, you capture different customer types. Fortunately, you don’t need to spend thousands of dollars on a development team. Today’s technology allows you to create low or no-code applications inside a graphical user interface (GUI). They use drag-and-drop methods similar to website platforms, so there’s no need to learn a programming language.
Further, the templates are reusable. So, if you want to create a new app for a different division of your company, you can build on the previous template. The app spends less time in development. As a result, your customers quickly receive the app at the same time lead generation increases.
Conclusion
Needless to say, these aren’t the only tech tips that could transform your business this year. Audit your organization to discover areas that need the most help. From there, you can determine the next steps toward your tech transformation.
