In Africa alone, by 2027, there will be 62.12 million users in the ride-hailing and taxi industry, says a report by Statista. Sounds surprising, but the taxi booking industry is booming at high speed which is not easy to pace with. Can you imagine your life without these taxi booking applications? Absolutely not. Looking at the kind of convenience it offers, people will never stop booking taxi rides online.
Seeing the opportunity, Namibian entrepreneurs are now thinking of developing taxi apps like LEFA. Although the competition is stiff, entrepreneurs are trying to launch cutthroat taxi apps that are enhancing the entire transportation network in the country.
5 Things You Need To Launch a Modern Taxi App in Namibia
To start an online taxi business, you need a few things to begin with.
Here is a checklist of 5 things you must get before starting the taxi services in the region.
Passenger app
That passenger app should be seamless, simple, and user-friendly. It must also be loaded with multiple features that will make it easier for users to book and schedule taxi rides.
Driver app
The app must enable taxi drivers to get instant ride request alerts so that they can take up more rides, earn more, and offer an amazing customer experience. You have to make sure that the app is glitch-free and allows the drivers to easily sign-up on the app and accept rides.
Admin panel
As the name suggests, it is a panel for app admins using which they can easily manage the business. From editing the user’s profile to getting real-time analytics of the business’s performance, a robust admin panel should be able to do it all! Put simply, when building the admin panel for your app like LEFA Namibia, ensure that it is loaded with advanced features and analytics tools.
Dispatcher panel
The dispatcher panel helps businesses by offering extensive ride-booking support. Moreover, using this panel, admins can book taxi rides for customers manually calling in. Through this panel, the admin can easily find the rides or the passenger and allot them a driver.
A website
A website is necessary to form the first impression of your brand. Most of the time, people would prefer thoroughly checking out your website, know more about the services, and then, go on to download your app.
Therefore, launching a mobile app along with a stellar website is a must for you.
Altogether, with these 5 things, you can set up a modern taxi business in Namibia. However, the question is, how can you enhance your existing taxi business using a mobile app?
Enhance Your Taxi Business with the Advanced LEFA Clone App
It’s time to level up your taxi business and get ahead of the curve by launching a fully-featured mobile app into your operations.
Launching a mobile app like LEFA will help you enhance the user experience and streamline your business processes.
Provide real-time tracking
With real-time tracking, your users can see their taxi driver’s live location on the map along with the estimated arrival time.
In short, your users will no longer have to keep waiting around for the drivers to arrive, wondering where they are!
Allow users to make online payments
With so many available payment methods, booking taxi services and paying for them has become so much more convenient.
Thus, offering online payment options like credit cards and in-app wallets will shrug off your user’s burden of carrying cash everywhere they go.
In-app calling/messaging
For effective calling between the drivers and the riders, you must integrate the in-app calling and messaging feature. Aside from making communication easy, this feature will keep the personal information of both the driver and the rider safe.
The VOIP-calling hides the personal phone number of the caller. Moreover, it is an over-the-internet service. Thus, no one will have to pay any extra penny for making a call or sending a message.
Enable the push notification feature
When launching the LEFA Clone app in Nimbiabi, one feature that you shouldn’t overlook is push notifications.
Push notifications are basically the messages that pop up on the phone screen to give users a quick update about their booked service.
In short, this feature is one of the most important features of taxi apps as it allows users to be updated with the ongoing service. Another plus point of this feature is that you can keep your users engaged and informed about everything that is happening on your app.
OTP verification
OTP verification feature is just the added layer of security that ensures that only the intended passenger is getting into the car. Moreover, for users too, it is a confirmation that they have been seated in the right taxi.
So, when developing the taxi app for your business, make sure you prioritize integrating this feature.
Well, these are just a handful of the features you can use to enhance your taxi app. There is a shedload of advanced features available in the LEFA-like mobile app that you have to shortlist and integrate into the application during the development process.
Final Words:
Stunned by the pace at which the online taxi booking business is advancing in Namibia and all over the world?
Well, everyone is!
So, if you are tired of running your taxi business the conventional way, it is time that you look at Launching LEFA Clone app in Namibia! Seeing the demand for on-demand taxi apps, now is the right time for you to upgrade your taxi services and take them online.
Launch a fully-enhanced version of your taxi business and become Namibia’s number 1 taxi booking platform.
