What to Do When Your HP Printer in Error State?

HP is a globally known brand for printers and PCs. People find HP printers very convenient and simple. The user can choose printer type like laser or inkjet for the word and then configure it easily. You can access new HP printers on any device using Bluetooth on Wi-Fi. HP also has pocket printers. Indeed the printer is robust but still, the users face errors with HP devices.

Reasons for a printer in error state

HP printer connection is invalid
Printer files on PC are not working
The printer fuser is overheated
The user has installed clone cartridge
HP printer can’t communicate

Things to do when the printer is in an error state

Restart the HP printer

Your HP printer can get a runtime error when some files stop working. But this error can get fixed by restarting the printer and computer. Also, restart the computer and then connect the printer cable. Give a new command and then check your HP printer for error.

Try printer troubleshooter

Whenever you get any printer error; go for a troubleshooter. Most HP printer errors can be resolved using the troubleshooting utility. If the printer is facing an error due to an error on any files on the PC; the troubleshooter will fix it. Open the computer and then go to the troubleshooter tab. Click on the printer option and run the utility. It will check errors and then repair them instantly. The user will get a report wizard on the screen. After repairing, you can use the HP printer.

Check HP software on PC

The user requires HP software known as a driver on a connected PC. Without this, you can’t take the printouts on HP devices. Sometimes the user forgets to install the HP software. Check the HP model and get its driver on PC. If you have installed the setup then check for the new update. In case, the HP software files are not working then repair them. Don’t open and edit any driver file manually. You can use the driver repair tool or reinstall the driver. Remove the corrupted HP software and then get a new one from the website. When the computer gets new software, the printer will find it and take the printouts.

Check the HP printer connection

If the printer is in an error state HP, you should check the connection. Many times, the printer stops working due to a faulty cable. Remove the cable from both ends and check the pins. The user should check the USB ports on the computer. If the port is used then try connecting the HP device to another port. Never use the USB of other devices. Your HP printer won’t work on low-speed cables. Use a printer high-speed cable without any kinks. If the user has connected the printer to the network, he needs to inspect the WPS pin. Restart the router and Wi-Fi button on the printer. When the lamp is blinking, check the printer screen. Click on the correct SSID for the HP printer connection and then check the error message.

Check toner on the HP printer

Your printer can’t work if the toner is about to empty. Check the level on the printer and get a new cartridge immediately. HP original cartridges are costly; people often install clone cartridges. Never install clone cartridges as many HP printer models can’t recognize them. You can check if the cartridges can be refilled. After refilling, install the cartridge and then you can use the HP device for printing.

Reset the HP printer

If your printer is showing errors after you change some settings then undo them. You may have made any invalid change that is interrupting the process. Go to HP printer settings and revert all the changes. Undo the changes when you know the initial settings. If you don’t know the correct settings then use the reset tools. A simple reset will make a few changes to the printer. Run a reset and then check printer related errors. If the printer is still getting the same issues; go for a factory reset.

Check HP printer screen and choose Setup
Click on Tools
Hit on the Restore Defaults

Choose Yes and your HP printer will restart with factory settings. Now create a new printer password and configure the HP device to PC or network. Add the device and try taking printouts with HP.

Check the printhead and fuser

When the printer shows an error code while taking printouts simultaneously, check the fuser. If the user runs the printer without any break, the fuser gets overheated and stops working. Overheating can damage the fuser easily. The user should stop printing and wait until the fuser cools down. If the fuser is burnt out then replace it. Check the printer model and purchase the fuser separately. Now check the printhead for any damage or clogging. If the head is very clogged then use clean it manually. You can also check the cleaning utility to remove the dried ink. After cleaning, the HP printer will work correctly.

Check for malware infection

Viruses can easily interrupt the processes on your device. When the printer is not working; check the computer for viruses. If you suspect any kind of malware; run the scan. Use inbuilt or personal antivirus on the device. Run a full scan and wait for printing until it completes. Now restart the computer and use the HP printer.

Check for the cartridges

HP printers can get errors when the cartridges are not working. Many times, the cartridges do not fit inside the printer. You have to check the cartridge status on the printer. If the status shows 0 after inserting the cartridges then reinstall it. Many times, the printer can’t find the refilled cartridges. Before installing the refilled cartridge, remove all cartridges from the printer. All cartridge status must be 0. Now start installing them, now the HP printer will easily read the refilled cartridges. If the error is occurring due to a clone cartridge; replace it. Using those cartridges can damage the device. Before installing the new HP cartridge, remove the yellow tape and then install it.

Ask for help

When you have tried all methods but still HP printer in an error state then check for professional help. HP provides support over the phone or Live chat. You can talk to the HP experts and share your printer related queries.